Prioritizing markets and buyers for a B2B software company

Choosing where to grow means choosing where not to. A B2B software company with two products needed to know which markets, which companies and which people to focus on, so with a research partner we surveyed decision-makers and interviewed buyers in three markets.

Client
Software company
Industry
Software
Markets
Three markets in North America and Europe
Kind of work
Market entry
Our role
Market entry and buyer research in three markets, from landscape to personas

The question

The company had two products and needed a growth plan it could resource.

It wanted three answers: the markets that mattered most for growth, the kind of company most open to buying, and the people inside those companies who would make the decision.

Our approach

We built the program with a research partner, narrowing the field at each stage so the work went deepest where it mattered most.

A landscape review and expert interviews brought the choice down to three markets. A survey of sustainability decision-makers and influencers then compared them on common measures, so every market was judged on the same terms.

Interviews with decision-makers traced how a purchase like this moves through a company, and gave the buyer personas their shape.

What the team came away with

The founders and growth leadership had a market prioritization, an ideal customer profile by product and market, and buyer personas.

Together they put the evidence for the company’s growth plan in one place: where to go, which companies to target and who to talk to inside them.

Who we heard from

Sustainability decision-makers and influencers in three markets, in a survey and interviews

Considering a new market?

We’d be happy to talk through what it would take to know.

A partner or director will reply.