Creating a differentiated portfolio from scratch

Analytical approaches were put in practice to identify how consumer needs in the category cluster together and how that translates into specific product features

The Challenge

How can the color, material and finish of a tablet or keyboard case impact brand perceptions? Our technology client was looking to leverage design cues to get their key values across.

Our Approach

Working collaboratively with the client’s design team and using a mix of cultural insight and semiotics, digital ethnography and in-person sessions we unpicked what key brand attributes mean to people and how they can be expressed through color, material and finish.

Our Impact

A clear set of design principles, guidelines for how to convey each brand attribute through product CMF, and where to look for inspiration in other categories.

Sector 
  • Technology
Study type 
  • Innovation guidelines
  • Need identification
  • Opportunity identification sizing and prioritisation
  • Quantitative research
Geography 
  • US

San Francisco

535 Mission Street, 15th Floor
San Francisco
CA 94105
USA
+1 855 503 0723

New York

8 Prospect Street
Brooklyn
NY 11201
USA
+1 855 503 0723

London

22 Upper Ground
London
SE1 9PD
United Kingdom
+44 (0)203 8784397